Narcissos Waterpark Resort This is a preferred property. It has been selected for its good value for money and positive experience to our clients Eco-Friendly

Realistic review! We stayed a week here last week. After reading other reviews we feel that you get what you pay for. We read some reviews where people had said the pool was too cold (ridiculous!) no towels for the sun beds and a deposit needed for the safe - if these are complaints then people probably need to consider spending more money on the hotel they book that includes a heated pool! I’ve also personally never been on holiday and not taken my own beach towel?! I also heard a couple of guests speak to the hotel reception staff like they were dirt and then expected first class customer service - then they have the audacity to say they weren’t helpful - I’m not surprised! The food and drinks were what you expect from an all inclusive hotel - no surprises. The hotel and cleanliness could definitely be improved. One of our party saw a cleaner wiping down the tables by the pool, then she took off her flip flops, dipped her cloth in the pool, wiped them then proceeded to clean the tables again. That was bought to the attention of the management. Someone had vomited outside the restaurant one evening and it took half an hour before someone cleaned it up. Someone just stuck a wet floor sign over it until then. Our room was swept daily and the beds made but that was it and even the sweeping wasn’t great. The pools were fine and the water park was great fun for kids and adults alike. Plenty of life guards keeping an eye on everyone. Overall we had a good stay.

Fantastic family hotel never too busy amazing slides and kids pool. Great choice of food and service. Only complaint is you got to chase for clean towels other than that I'd stay here again

Service is really good here. Staff is very nice and serviceminded. The pools are clean and nice. The Water Park is good enough for the smallest children to the little older. Food is definitely ok with different themes for dinner for everyday. Everything from Italian to BBQ. It is a little long from Aya Napa but you have easy access to bus just outside the hotel. The only negative thing was that the cleaning of the room could be a little bit better.

Firstly the water park is excellent as we're most of the staff. However, the finish around the water park pools are fairly rough, just left as concrete shame. The food is not good the snack shack & reception bar were never open one of the pool bars only manned sporadically. The whole hotel was not very clean, the public toilets are down steep steps and are always flooded my granddaughter slipped over & the response from reception was oh well these things happen. The hotel is very isolated no local bars or restaurants. It's the only hotel I've ever been to that doesn't supply bottled water in the room you have to buy it in a local shop. My daughter witnessed a bar person top up a gin or vodka bottle with water & put it back in the rack disgusting.🤬

This was a family holiday for 6 of us and there isn't much negative I could say. The atmosphere, the staff, the food was all amazing. My daughter loved the pool up the top and by the end of our stay was doing g the big slides too. My only negative about the pools is you can't swim in the slide pool which I understand, however there is no gradual access to the other pool, meaning my mum and stepdad (due to mobility) were unable to actually swim. After speaking with management they were allowed to cool off in the slide pool but no swimming. The food selection was varied and all very tasty for an all inclusive resort. My daughter was pleased there s a section labelled for kids. Housekeeping was hit and miss, we complained to reception because for 2 days they never even came into our rooms and as you cannot flush tissue down the toilet and we have a 12 week old baby this wasn't good enough. Once spoke to reception they will apologetic and ensured to do our room every day after this. Callum works hard and long hours and sometimes I felt sorry for him as he is up against it all the time. I feel more of an entertainment team would make this resort the perfect place to be. Thank you